Toyota Uganda Limited

Opening Hours
Monday - Friday:
8AM - 5PM
Saturdays (Parts ONLY):
9AM - 12:30PM

Customer Relations

Service Sales Questionnaire

Customer Name:
Company:
Tel:
Veh. Reg. No
Model:
Kindly rate us to help us improve in the following areas


RATING EXCELLENT V.GOOD GOOD FAIR POOR
RECEPTION          

Overall Impression of the Workshop, Parking & Reception Areas

Competence and Courtesy of our staff (Reception, Cashiers & Service Advisors)
COMMUNICATION          
Pre-notice of extra work, cost or delay
Delivery / Ready on promised time
QUALITY          
Quality of the service / repair carried out
Cleanliness of vehicles after service / repair
HAND-OVER          
Full explanation of work, charge, invoice & Warranty


COMMENTS / SUGGESTIONS / COMPLAINTS

 

* Select other questionaire below

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